Privacy Policy

VIORA ELEVATE EVERY SPACE (“Viora”, “we”, “us”, or “our”), a partnership firm registered under GST as VIORA ELEVATE EVERY SPACE (GSTIN: 09ABBFV7955K1ZF), respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, place an order, or contact us.

1. Business details

• Legal name: VIORA ELEVATE EVERY SPACE
• Trade name: VIORA ELEVATE EVERY SPACE
• GSTIN: 09ABBFV7955K1ZF
• Constitution: Partnership
• Registered address: 184B, VIORA ELEVATE EVERY SPACE, First Floor, Begum Bridge, Abu Lane, Meerut, Uttar Pradesh 250001, India
• Phone: +91 96433 77269
• Email: hello@viorameerut.com

2. Information we collect

We may collect:

• Name, email address, phone number, and shipping/billing address
• Order details, payment confirmation references (we do not store full card/UPI credentials)
• Account information if you create a customer account
• Messages you send via contact forms, WhatsApp, email, or Instagram
• Device/browser data, IP address, and cookies for site performance and analytics

3. How we use your information

• To process, confirm, ship, and support your orders
• To communicate about orders, returns, and customer service
• To improve our website, products, and shopping experience
• To send updates or offers only where permitted and with your consent where required
• To comply with Indian law, GST, accounting, and fraud prevention

4. Payments

Online payments are processed through secure third-party payment gateways (such as Shopify Payments / Razorpay / other enabled gateways). Card, UPI, net-banking, and wallet details are handled by the payment provider under their security standards. Viora does not store your full payment instrument details on our servers.

5. Sharing of information

We may share necessary information with:

• Shipping / courier partners to deliver your order
• Payment gateways to complete transactions
• Shopify and essential technology providers who host or power our store
• Government / legal authorities when required by law

We do not sell your personal information.

6. Cookies

Our website may use cookies and similar technologies for cart functionality, preferences, security, and analytics. You can control cookies through your browser settings.

7. Data security & retention

We take reasonable technical and organisational measures to protect your data. Information is retained only as long as needed for orders, legal, tax (including GST), and legitimate business purposes.

8. Your rights

You may request access, correction, or deletion of your personal data (subject to legal retention requirements) by contacting us at hello@viorameerut.com or +91 96433 77269.

9. Children’s privacy

Our store is intended for purchase by adults. We do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

11. Contact

For privacy questions, contact:
VIORA ELEVATE EVERY SPACE
184B, VIORA ELEVATE EVERY SPACE, First Floor, Begum Bridge, Abu Lane, Meerut, Uttar Pradesh 250001, India
Phone: +91 96433 77269
Email: hello@viorameerut.com
GSTIN: 09ABBFV7955K1ZF