Shipping Policy

This Shipping Policy applies to orders placed with VIORA ELEVATE EVERY SPACE (Legal name: VIORA ELEVATE EVERY SPACE, GSTIN: 09ABBFV7955K1ZF).

1. Serviceable areas

We ship across India to serviceable pincodes through reputed courier partners. If your location is not serviceable, we will inform you and arrange a refund or alternative.

2. Processing time

• Orders are usually processed within 1–3 business days after payment confirmation (excluding Sundays and public holidays).
• During sales or high demand, processing may take longer.

3. Delivery time

• Once shipped, delivery typically takes 3–7 business days depending on your location.
• Remote areas may take longer. Timelines are estimates, not guarantees.

4. Shipping charges

Shipping charges (if any) are calculated at checkout based on order value, weight, and destination. Promotional free-shipping offers, when active, will be shown on the store.

5. Order tracking

Tracking details will be shared by email/SMS/WhatsApp when available. You can also contact us at +91 96433 77269 with your order number.

6. Damaged or lost shipments

• If the package appears damaged, please refuse delivery or note it with the courier and contact us immediately with photos.
• Lost shipments will be investigated with the courier; we will arrange replacement or refund as appropriate.

7. Incorrect address

Please ensure your shipping address and phone number are correct. Extra charges for re-delivery due to incorrect details may apply.

8. Contact

VIORA ELEVATE EVERY SPACE
184B, VIORA ELEVATE EVERY SPACE, First Floor, Begum Bridge, Abu Lane, Meerut, Uttar Pradesh 250001, India
Phone: +91 96433 77269
Email: hello@viorameerut.com
GSTIN: 09ABBFV7955K1ZF